How Kimco Evaluates and Rolls Out Delta Controls Red5

A Kimco Controls technician configures a commercial building automation system during commissioning, supporting reliable upgrades with Delta Controls Red5 technology.

By the Kimco Team | July 2026

Our team is what makes an automation upgrade work, not just the technology behind it. For property and operations managers across BC's Interior, that's the real difference between automation partners: the people who install it and stick around to support it.

That's the thinking behind how our team rolls out Delta Controls Red5, the newest generation of BACnet (the open communication standard most building automation systems run on) controllers from our exclusive automation partner. Red5 replaces the older DSC and DAC-E lines with faster processing, more memory, and better IoT (internet-connected device) connectivity, and our team makes sure that upgrade shows up in your building, not just on a spec sheet.

Here's how our team reviews a new release like this and puts it to work on real projects.

Quick Answer: When Delta Controls launches a new product like Red5, Kimco completes the required training, figures out where it fits best, and adds it to new and existing building automation projects. Delta tests everything internally and with beta partners first, so by the time it reaches Kimco, it's already proven in the field.

How does Kimco integrate a new Delta Controls product line like Red5?

When Delta Controls releases a new product line like Red5, it's already gone through a full development and testing process. That includes engineering, internal testing, and beta trials, followed by field testing with selected partners to check performance and reliability. By the time Kimco gets it, it meets or exceeds industry standards and delivers the quality our customers expect.

After it's released, our team completes the required training and figures out where the new technology will help our clients most. From there, we start adding it to new and existing building automation projects, making sure it works with current systems and leaves room to grow.

What that rollout typically involves:

• Delta engineers, tests, and runs beta trials internally
• Selected beta partners field-test performance and reliability
• Kimco completes manufacturer product training
• Kimco evaluates where the technology fits the client's needs best
• The product gets integrated into new and existing projects

With Delta's testing and our team's technical skills, we can recommend and install new products with confidence, knowing they'll deliver long-term performance and value.

Here’s what the newest upgrade changes:

Do clients ask for new automation technology, or does Kimco recommend it?

It's a mix of both. Many of our clients look to Kimco as a trusted advisor on emerging building automation technology, so when Delta releases something new, they often come to us first to ask how it could improve performance, efficiency, or functionality in their facility.

At the same time, our team looks for chances to introduce new technology where it makes a real difference. As we design new systems, upgrade existing buildings, or spot opportunities during service visits, we recommend products that fit our clients' goals and long-term plans. Often, clients get introduced to new technology as part of a capital upgrade, a modernization project, or new construction.

Either way, adopting new technology is a two-way conversation. Whether the client raises it or our team does, our job is making sure it actually works, is worth the investment, and fits cleanly into what's already in the building.

How does Kimco stay current on building automation technology?

Staying current with building automation technology is part of the job. Our team follows industry trends, tracks new product developments, and stays engaged with the wider building automation market to see where things are heading.

A few ways we stay ahead of the curve:

• Attending manufacturer training sessions and technical workshops
• Tracking industry conferences and partner events
• Leaning on our close relationship with Delta Controls for early insight into new products and features
• Vetting every new technology for manufacturer support and real client benefit before we recommend it

Reliability still comes first. We assess new technology carefully before recommending it to clients, checking that it's been thoroughly tested, is backed by the manufacturer, and offers a real, measurable benefit. The goal is always long-term performance and stability, not just the newest feature.

What training happens when Delta Controls releases a new product?

When Delta Controls introduces a new product line, there's a full training and support process to make sure partners like Kimco are ready before anything goes into the field.

Delta's online learning portal covers:

• Product documentation and technical specifications
• Installation guides and programming resources
• Training videos and release notes
• Direct access to Delta's engineering and technical support teams
• Manufacturer-led training sessions, technical webinars, and hands-on workshops

That gives our technicians and engineers a real understanding of the product's capabilities and best practices before it goes into a building. It's the same long-tenured, local technicians who show up at your site doing that training, not a call centre reading from a script. Between the self-paced learning, direct manufacturer support, and ongoing technical training, our team has what it needs to deploy new products successfully and keep delivering reliable, high-quality solutions.

Kimco technician reviewing schematics while working on a building automation control panel.

What types of projects benefit most from Delta Controls Red5?

A new Delta Controls product line like Red5 can apply to almost any building automation project. Whether we’re dealing with new construction, a major retrofit, or an upgrade to an existing building, Delta keeps developing products that improve performance, increase efficiency, and simplify integration for the people using the space every day.

The specific application depends on the client's needs, but every new product is built to address where the industry is heading, whether that's energy efficiency, cybersecurity, connectivity, scalability, or ease of maintenance. As trusted partners, our role is figuring out where the new technology adds the most value and recommending it when it's the right fit for the project.

Delta Controls has built its reputation by continuing to innovate while making sure new products stay backward compatible (they still work with equipment already installed) and reliable for the long haul. That's part of why we're proud to be a Delta Controls partner. We can stand behind the solutions we deliver today, knowing they'll keep supporting our clients well into the future.

How does Kimco's partnership with Delta Controls keep us ahead of industry changes?

Our relationship with Delta Controls goes beyond supplier and customer, it's a real partnership. That means we often get early insight into emerging technology, product roadmaps, and industry trends before they're widely available. It gives us the chance to evaluate new solutions, join beta programs when it makes sense, and give feedback that helps shape what Delta builds next.

We also have direct access to Delta's engineering, technical support, and leadership teams, so we can work through complex applications together and stay current as the industry moves. Working alongside organizations like Delta Controls and Ainsworth puts our team in the room with some of the sharper minds in building automation, and that rubs off.

These relationships are why Kimco stays ahead of industry changes, and why our clients get proven solutions backed by manufacturers and partners we trust.

A couple of quick questions about Red5

Q: Is Kimco an authorized Delta Controls dealer?

A: Yes. Kimco is an exclusive Delta Controls dealer in BC's Interior, backed by direct access to Delta's engineering, technical support, and training resources.

Q: Does switching to Red5 mean replacing a whole building automation system?

A: Not usually. Delta built the Red5-FIELD line as a pin-for-pin retrofit (it swaps in using the same wiring connections) for its legacy DAC controllers, so it can often slot into an existing system instead of requiring a full replacement (per Delta Controls' own Red5 product documentation).

Curious how Delta Controls Red5, or another building automation upgrade, could work in your building? Contact Kimco Controls to talk it through.

Kimco Controls helps property managers and operations managers across BC's Interior evaluate building automation technology like Delta Controls Red5. Based in Kelowna since 1984, Kimco is an exclusive Delta Controls dealer certified with ASHRAE, WorkSafe BC, BCEA, and ITA.